Unable to use in my living area

Unfortunately, this was not available where I live. Not available not available not available not available not available not a available not available

Good

It was nice to have on my normally don't order deliveries for groceries or anything but I did try it and it was awesome didn't have to leave my house or anything

I better go to store and save

I received a promotional code for a good discount for my first order at Voila for free in exchange for my honest review. When I finally have a long grocery list I decided to use this code and order. But I couldn’t do it as I was very frustrated and disappointed because of the prices! They are high! $1 here, $2 there .. and my basket wasn’t affordable anymore. I went to the grocery store instead

Cute paper bags

My favourite thing about this service is that it’s a grocery delivery service. I wish I could say that the service stands out above the other services just like it however, it just doesn’t. I order my groceries, pay for them, and my groceries get delivered in cute paper bags by a person driving a van. Same as any other delivery service I have used. I do Like the paper bags though.

Easy Grocery

Overall It was a good experience. Delivery is very fast. We can do express delivery too. But there are limited items available. I couldn’t find few items for my shopping.

Expensive and does not follow instructions

I ordered from voila after receiving an offer for free product, was also offered free delivery for signing up for a month trial of delivery pass. When ordering delivery pass was not offered at checkout and the option was not very visible so I ended up paying a high delivery fee.
I scheduled a delivery with specific instructions to leave order at front door for contact free delivery and to minimize noise for a sleeping baby.
The driver phoned ahead to “check a few things” and then had no questions. He then ran the door bell (although I specified we had a video doorbell and it would notify us, and stayed at the door until we came out to get the delivery directly from him.
Bell rang, dogs barked. Baby woke up, to had to go outside in my Pajamas to accept delivery.
Order appeared correct and produce was chosen well. No substitutions were made.

Money down or no delivery

Before using Voila, I used another competitor service. Biggest difference isn’t just the varying prices of products in each store, but in the billing for the service. Voila will bill the customer prior to picking the groceries. Normally not a big deal, but if your cheque doesn’t hit your bank account first thing, Voila automatically cancels your order. The competition just keeps trying to bill your account/card in order to deliver your goods. I will def be returning to the competition! Better luck next time, Voila!

Not worth it

The butterly task was not worth it for me and it was a money grab to spend a certain amount to get a certain amount off my order. It's not a trial it's a business technique.

Okay

Having used several grocery delivery services I was disappointed with Voila. The produce was poorly selected and almost everything was at the best before date.

Too high grocery prices and long wait

Comparing with other grocery delivery services, products from Viola are more expensive, plus delivery on the same day is not possible, minimum the next day.