Convenient grocery shopping

I got chosen by @ChickAdvisor to try out Sobeys NEW Voila online grocery shopping service with a $25 discount for my honest opinion. To be honest I don't usually shop at Sobeys as I find their prices a bit high sometimes but I figured with a toddler at home, not having enough time and with COVID19 I would give it a try. So I went on the website and started ordering my items. Like I said before a lot of the prices are higher compared to other grocery stores I shop at.

Another thing I was disappointed in was that a lot of items that were in the flyer I couldn't find on the website like for instance in the flyer they had 24 bottles of Nestle water for $1.79 and I couldn't find it. A lot of items I wanted were unavailbe/out of stock (bananas, organic baby spinach etc.)

I also thought the delivery price of $7.99 was a bit steep when your already getting $100+ worth of groceries I think the delivery should be complimentary or $4.99 max.

I was happy with the fact that the delivery was very quick the next morning after I ordered. They call you about 15 minutes before they arrive at your house. The delivery man was very nice and very informative since it was my first time ordering through them.

I did also find they waste a lot of plastic bags where I got a bag of cucumbers in one bag where they could have put it in the same bag as my peaches and grapes. Or a bag of frozen onion rings in one bag, that could have also gone into another bag let's say with eggs or wedges, cheese etc. The driver informed me that since this is my first time they don't charge for bags but in the future they will also they have a recycling program where if I dont want the bags they will take them back.

I was a bit disappointed also that my spinach that I purchased had an expiry date 2 days later after I received it therefore I had to use it up quick so it didn't go bad.

Overall there were some pros and cons. It was a nice experience but in the future I think I would only use this service if my husband or I really couldn't make it to the grocery store.

Thank you Chickadvisor for letting me try this new service by Sobeys Voila!

My review as a tester for Sobeys grocery selection /Delivery

website appears to be fairly well organised but not sure why at check out does not tell you items that our out of stock, instead of making you go back into system , items not same on website as in flyer..
Delivery time early,but driver sent me a text but by time I saw it ! I already had my delivery! Delivery Contacless/Socially Distanced
Grocery items in good condition,Frozen FoodsCool, Fruits and Veg lovely and fresh.
Credit Card Only,No debit,or Cash.
Did not like the fact app does not make it easy to use coupons or price match.
Prices somewhat high.
Hard to judge sizes of products from website..
Convient If you do not drive, or just need delivery service .
Delivery $7.99 A good incentive if regular customer give free code again after 12 delivery or have different types of promotion to keep customer interested in service!!

I

Sobey's can be expensive.

I checked this site out but found products to be pricey. If you are looking for grocery delivery instacart.ca is a good option. Non member delivery charge is about 9.99 but i pay yearly fee of $99 for free unlimited delivery. New store options added all the time. In my area I can currently order from Fortinos, Walmart, shoppers drug mart, bulk barn, costco, m&m;food market, staples and the den (pet products). I find this site to be a better deal.

Very convenient

It was so convenient to order online and receive the orders at my front door when i wanted them. I liked how the delivery team kept me updated and gave me an eta before arriving. The produce came fresh and chilled.

OK experience

I got the chance to use Voila to order groceries from Sobeys. I found the experience to be a little slow - especially waiting for items to load. I enjoy going to the grocery store to see options so I found having to search a little difficult. In terms of the value I got for the code that I #gotitfree, I found the delivery fee was too much. I would recommend this to people in a rush and have no time to go shopping. However, this discount did not seem crazy enough or the experience does not make me strive to go shopping online again.

Would recommend Voila!

My first experience with Voilá by Sobeys was simpler than I thought it would be! The second I started scrolling through and adding items to my cart I knew that anyone tech savvy can do the same. I had written down a grocery list already so I tried to get as much as I needed. I was a little disappointed to find that a lot of the fresh produce were not available for online purchase which means I’ll have to do a trip to the grocery store regardless. That being said, I could have also price matched on a lot of products that I bought online.

The delivery was quick and efficient! The delivery guy called me and asked if I was home, explained to me the different bags (perishables and normal) and then went off. Very kind and friendly service. I would definitely do this again! Thank you to the Product Review Club for sending me my discount and allowing me to make this fresh purchase!

Convenient Grocery Delivery Service

This was my first time using Voila by Sobeys and my second time trying a grocery delivery service. The other one I have used in the past is Cornershop. The Voila website is much more user friendly than any other grocery store website I have used. They make it very easy to find items and easy to checkout as well. I liked that there were many available time slots open to choose from for the delivery time. During the delivery time the shopper did not contact my at the store (like they do with cornershop), but at the same time there were no substitutions he needed to ask me about so I guess it wasn't necessary. When the shopper arrived all the groceries were packed nicely in the bags and he even arrived a few minutes early. One of the things I was disappointed with was the produce. I ordered two different types of apples (two big bags) and they both somehow taste like they have no flavour (bland apples), The two zucchinis they brought me were the smallest ones I have ever seen. The watermelon they chose was very good though and the other produce seems to be good as well. One more mention is that the only fee as of now is the $7.99 delivery charge. I am not sure if they will be increasing the fees in the future but for now that is very affordable. All other grocery delivery companies I know of charge a lot more. So it is definitely worth the money and I would use it again especially if the fees stay reasonable.

A few bugs but definitely worth a try

I received a voucher to try Volia by Sobeys. I was super excited as I live in the country and qualified for delivery (I can only get pizza from a ma and pa store)
I received my code and started my grocery list. I found that it might take some playing around with dates in order to get everything you want (some stuff shows unavailable when you go to order it) I loved how it was very transparent about if the item was in stock or not.
When I went to check out, my voucher code did not work. Voila was contacted and they were super helpful and had called me back within 2 hours of the query. Excellent customer service.
The order came, everything was at the appropriate temperature (he did a thermal scan on my ice cream and meat) and it was bagged properly. The driver had also called to tell me he was on his way and was super friendly!
Here is what I did not like. I had updated my order with additional items but when my order was processed on delivery day they were not recorded. As well, for some reason the quantity of some items were altered, ie. I got 1 dozen eggs instead of 2. Again this was shown on my delivery confirmation so the delivered order was correct. Could this be a system glitch? Overall I was happy with the service, despite the problems I encountered.

Quick Service

I was given this opportunity by chick advisor to try Voilà by sobey’s and i was given a $25 off my $100 purchase. The delivery was next day and very quick service. What i didn’t like was i am not able to price match and use coupons also i had to pay a delivery fee of $7.99 no matter how much you spend. So this service is okay nothing special, could be improved.

Great alternative to the other grocery delivery options

I was really excited to try Voila by Sobeys when I was gifted a $25 coupon if I spent $100. I have tried a few other grocery delivery services and found this one to be quite good. It tells you immediately what is in stock and what is out of stock. You get the option of shopping their Farm Boy sister company as well. The options for delivery were vast. I did not like a few things. The amount of packaging everything came in was too much and not recyclable! Another thing I didn’t like was if something came in a two pack or four pack, at one item wasn’t the greatest quality! Finally I didn’t like that some items with expiry dates came with very quick expiry dates, two days from the day of delivery. Not ideal when you’re meal planning. I would do the service again but I would be more selective in what I purchase. It’s a good alternative but not the best either. It was a good experience.