Efficient service

Our safeway gave us a call to remind us as we were behind schedule to pick it up. The produce was all fresh and well-selected. They had used paper bags for the items and it was an easy curbside pick-up

Quick and convenient!

I've had bad experiences with other grocery pickup/delivery, so I didn't have high hopes for Voila. Turns out, I had nothing to worry about! My orders were packed accurately, the produce picked was fresh, and the bread was all freshly baked.. Delivery was quick and the drivers were always very friendly.

This service is amazing for neurodivergent folks, we were able to get our groceries and my husband didn't have to worry about overstimulation from the lights/noise/other shoppers. We'll definitely be using Voila for the majority of our groceries going forward.

Easy peasy

Loved it! would most definitely use this service again. delivery was right on time, friendly delivery man :) Everything was exactly what I ordered. Very happy :)

VOILA! My groceries have arrived.

I just tried voila for the first time and loved it! It saves me so much time to order online and I love that I can choose a delivery window that suits my schedule. They have great variety of groceries available and the delivery was smooth and efficient. I will definitely be using this service again.

Great Service!

This was my first time using voila, after I got the opportunity to save $25 through Butterly. I put in my order and selected my delivery time. They were prompt and delivered my order on time. They were also very friendly and explained to me the delivery process. Very good customer service. I checked all my groceries and everything looked great. My frozen things were kept frozen, my bread was not squished and my produce was nice. Overall I think this is a great service and was very happy with it.

Great experience.

I was incentivized to try Voilà. The ordering process was fairly simple, and once I figured out how to find exactly what I was looking for, found the process to be quite easy. One item was unavailable in my area at time of ordering, and the site let me know when picking a delivery spot. I appreciated being able to change this right away, instead of finding out at delivery! The delivery charge was minimal which was great! The slots available were next day starting at 5am-this would be really convenient for a lot of people! I received a phone call to tell me they were in the way. I was told which bags had frozen and fridge items. The young man who delivered was very nice. My items are all in great condition. Frozen is very frozen, produce is fresh! All in all, this was a great experience and I’d do it again!

Great grocery service

Voila grocery service for pickup and delivery is such a great option and something everyone needs to try. My items were very fresh and nothing was damaged

Excellent

Easy and efficient way to ordering groceries. Happy to use it again for all my shopping needs. Highly recommend this service to everyone to try out atleast once.

Amazing service!!!

I was gifted a coupon to try the voila grocery delivery service! It was so easy to shop through the app, and the delivery was too notch! They called to confirm I was home, and then explained how the control the temperature during delivery and the checks they do on my groceries! Everything arrived in great conditions, and the produce was perfect! I will definitely be using them again, as sometimes, I just don't have time to even grocery shop, and they make it so easy to shop the sale items, so saving money that way!!

Excellent, would 100% use again

I was originally skeptical, as I had used other grocery delivery services in the past and they were pretty hit or miss. Not
Voila! I decided to do the truest test I could think of, so I added some berries into the order. Generally I find the order picker just grabs whatever and the produce quality is pretty poor with other grocery delivery companies. But with Voila, I had the best berries ever from a grocery provider. They also have a delivery pass option that gives you one month of free deliveries, and afterwards you just pay a small fee to get free delivery on all your orders in that month. Delivery looks to be between $4.99-7.99, depending on the time/day of the week.

Setting up delivery was pretty easy. Although if you want a Friday delivery spot, you do seem to need to book it early. I shopped for my order late on an Thursday afternoon and the first available slot was Saturday at 10:00am. I ended up selecting a 3:00-4:00pm slot, and the delivery driver ended up arriving at 3:52pm. The driver did call me about 10-15 mins before their arrival just to let me know they were close. Once the driver arrived, he was kind enough to give a bit more information about the service, since he had noticed it was my first time ordering through them. The driver also temperature checked the frozen food to make sure it was still a safe temperature. And he mentioned the produce should always be super fresh, as they don't store in a store for your groceries, they pull directly from their warehouse so nothing has been sitting on a shelf for who knows how long.

All and all I was very impressed with Voila and I plan to use them again in the future. I am grateful to Butterly for giving me the option to review Voila.