Revive Superfoods Smoothie

My overall rating

My first issue is that one of our cups arrived damaged and when I spoke to the customer service representative, they didn't offer to make it right. My 2nd bigger issue is in the billing. I see on my account that my next order is for Dec 8th, but...   +

My first issue is that one of our cups arrived damaged and when I spoke to the customer service representative, they didn't offer to make it right. My 2nd bigger issue is in the billing. I see on my account that my next order is for Dec 8th, but they charged me today, Dec 2nd. I just received my order last night and didn't even have a chance to try them. When I asked for a refund on that amount and to be charged after we can try them and are set to order our favs, they refused. They said their policy is strict and they will not refund. Even if we try them and love the product, I would never give my money to a company that operates like this. If they were confident in their product, they wouldn't do business like this. Damaged product arrives and all they say is, we will let our packer know. Won't refund product they didn't ship. Terrible customer service. Proof of how their business is doing, in my opinion. Don't order from them, you will just regret it.    -